[ref. k7643622] Customer Care Representative - UAE National - Al Tayer

Job description / Role

Employment: Full Time

• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to them.
• Call customers to get feedback on their visits to ATM.
• Be part of the Telemarketing activities during campaigns.
• Support the reception in managing the courtesy vehicles.

Requirements:

• High school Certificate
• 1-2 years relevant experience
• Proficiency in Microsoft Office
• Customer service skills
• Exposure to multicultural environment
• Excellent communication skills in English and Arabic

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.

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