People And Performance Business Partner

Job description / Role

Employment: Full Time

Role purpose:

Serve as a strategic and primary link between People & Performance and DCT sectors. Partner with sector leaders to align people strategies with business priorities, support implementation of P&P initiatives, and ensure clear communication and application of policies and practices.

Key responsibilities:

• Translate sector business plans into aligned people strategies embedded within the overall P&P framework.
• Ensure critical people priorities (engagement, performance, succession) are embedded in sector plans.
• Partner with P&P sections to shape and implement strategic P&P initiatives that drive organizational impact.

• Guide sector leaders on employee relations, performance management, talent development, and policy interpretation.
• Enable managers to enhance leadership effectiveness and employee engagement.
• Facilitate resolution of complex people issues by connecting leaders with relevant P&P experts.
• Ensure consistent understanding and application of P&P policies across sectors.

• Use P&P data and analytics to provide actionable insights on workforce trends, engagement levels, and talent gaps.
• Support sectors in monitoring and responding to employee surveys and organizational health metrics.
• Maintain and interpret HR dashboards and KPIs.

• Support sectors in implementing organizational change, restructures, and internal mobility initiatives with a focus on fairness and continuity.
• Champion high-performance culture and continuous improvement aligned with organizational values.
• Work closely with other P&P functions to drive change initiatives.

• Build trusted relationships with sector leaders, managers, and employees to act as the go-to advisor for people-related matters.
• Liaise effectively between sectors and P&P functions to ensure seamless service delivery and issue resolution.
• Represent sector people priorities in P&P forums and ensure transparent communication.

• Ensure timely delivery of P&P services and escalate unresolved issues appropriately.
• Drive awareness and compliance of P&P policies and procedures within sectors through effective communication and training.
• Support and lead P&P projects and initiatives as assigned.

Shared activity

Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.

• Manage the effective achievement of assigned objectives through the leadership of the section by setting individual objectives, managing performance, developing and motivating staff to maximize performance.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value-driven culture within the organization.

Budgeting and financial planning

Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.

Policies, systems, processes & procedures

Manage and ensure effective implementation of functional policies, procedures, and controls covering all areas of assigned section activity so that all relevant procedural, legislative, health and safety, and environmental requirements are fulfilled while delivering a quality, cost-effective service.

Continuous improvement

Lead the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.

Reporting

Ensure that all section reports are prepared timely and accurately and meet DCT requirements, policies, and quality standards.

EHS (Environment, Health and Safety)

Comply with all relevant EHS guidelines, policies, and procedures by reporting incidents and hazards in a timely manner, reduce consumption of natural resources to support protecting the environment, and ensure a healthy and safe work environment.

• Bachelor's degree (Master's preferred) in Human Resources Management, Business Administration, or any other degree within relevant industry.
• Professional certification in human resources (CIPD, SHRM, or equivalent) is preferred.

Experience

5 - 7 years of progressive experience in HR or as a People & Performance Business Partner, or any other experience within a similar role or industry.

• Full professional English proficiency both in speaking and writing.
• Arabic bilingual desirable but not mandatory.
• Skilled in MS Office (PowerPoint, Word, and Excel).
• Knowledge and functional understanding of the Culture & Tourism industry, regionally and globally.
• Strategic thinking and business acumen.
• Strong communication, influence, and relationship-building skills.
• Knowledge of HR systems, local labor laws, and HR best practices.
• Self-motivated with a proven ability to complete work in a timely manner.
• Extensive knowledge in HR / P&P Business Partner leading practices.

Company Industry: Recruitment & HR

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