Technical Support Specialist

apartmenttxm solutions placeDubai calendar_month 

Job Description

Position: Technical Support Representative

Location: Dubai, UAE

Our UK-based client is expanding their team in the UAE and is looking for a Technical Support Representative to join their growing operations.

Key Responsibilities
  • Provide technical and customer support via phone, e-mail, and chat
  • Assist customers in resolving product or service-related concerns
  • Troubleshoot basic technical issues and escalate when necessary
  • Deliver excellent customer service and maintain customer satisfaction
  • Accurately document customer interactions and resolutions
Basic Qualifications
  • Good English communication skills (spoken and written)
  • At least 1 year of experience in Customer Service or Technical Support
  • Experience working in the BPO/Call Center industry is required
  • Strong problem-solving and interpersonal skills
  • Ability to work in fast-paced environment
  • Immediate joiners are preferred (no notice period)
Why Join
  • Opportunity to work with an expanding UK-based company
  • Career growth and development opportunities
  • Dynamic and collaborative work environment

Working Schedule:

5 days in a week, 12:30PM to 9PM (UAE time)

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