Technical Support Officer
dubai careers - a smart dubai initiative Dubai
Job Description
Job Description- Addressing technical issues encountered by users of the remote investigation and litigation program immediately.
- Checking the system's operation and safety at the remote investigation and litigation center and performing regular system maintenance.
- Assisting the incident management team at Level One and Two with tasks that require being near system users.
- Identifying and determining user feedback regarding the remote investigation and litigation program.
- Guiding users in case of any unclear aspects in using the remote investigation and litigation program.
- Escalating unresolved issues to the next level of specialized support staff at the remote investigation and litigation center.
- Conducting regular checks to maintain the system's operational status and reporting technical issues.
- Documenting and analyzing customer feedback and expectations regarding continuous improvement.
- Identifying technical issues and user feedback and addressing them according to priority
Qualifications
Bachelor's degree in Computer Science
Familiarity with systems and network management
Proficiency in softwares: Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe AcrobatGender: Male and Female
Complete National Service (Male Candidates)
Job Category
Legal and Judicial Support and Investigation
Advertiser
Dubai Public Prosecution
Required Nationality
UAE Only
Monthly Salary
Unspecified
Schedule-Time
Full time
Job Posting
21/05/2026
Unposting Date
31/07/2026
INNIO GroupDubai
Job Description
Description
As a Technical Support Specialist for Waukesha, you will provide first-class technical support for end-customers in INNIO's indirect and direct markets, key accounts, channel partners, distributors, plant personnel...
txm solutionsDubai
Job Description
Position: Technical Support Representative
Location: Dubai, UAE
Our UK-based client is expanding their team in the UAE and is looking for a Technical Support Representative to join their growing operations.
Key Responsibilities...
Johnson Controls IndiaDubai
Job Description
What Will You Do
We are seeking a dedicated and skilled Technical Support Specialist with expertise in HVAC systems and controls. This role is pivotal in ensuring that our customers derive maximum value from our Connected Offerings...