Business Analyst - AOS & Airport Systems
Job Description
We are looking to hire a Senior Analyst Operations Business Systems (AOS) who will be responsible for leading the implementation, integration, and operational management of mission-critical airport systems across terminal, airfield, and baggage domains for our client based in Dubai, one of the largest companies in the region.
This position is a contract role with an initial duration until the end of the year and is renewable.
The role sits within the Digital Products & Services Department and reports directly to the Head Operations Business Systems. We are looking for a passionate Senior Analyst to deliver and maintain cutting-edge technologies that enable safe, efficient, and seamless operations, while driving the adoption of AI/ML-powered systems for optimized decision-making and passenger experiences.You should also have experience in systems, IT, and digital transformation programs.
Key responsibilities:
- Lead the design, deployment, and integration of airport systems (terminal operations, airfield management, baggage handling).
- Define and align technical and operational requirements with strategic goals and capacity planning.
- Oversee system performance to ensure continuous 24/7 operational functionality.
- Coordinate with internal stakeholders and external solution providers for timely and quality system implementation.
- Develop SOPs, incident response plans, and business continuity strategies.
- Drive adoption of AI, ML, and automation tools to improve predictive insights, decision support, and passenger flow optimization.
- Ensure system interoperability across key domains including security, baggage, and flight operations.
- Manage lifecycle upgrades, ensure alignment with cybersecurity, compliance, and industry standards.
- Lead documentation, testing, and training activities for system deployments.
- Maintain strong relationships with vendors, AOCC, IT, baggage, and airside teams to enable real-time operational awareness.
Knowledge, skills & experience:
- Bachelors degree in Engineering, Information Technology, or Aviation Management (Masters preferred).
- 710 years of total experience; 57 years in relevant airport systems/aviation IT.
- In-depth understanding of:
- Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening)
- Airfield systems (AODB, RMS, Airport Surveillance)
- Baggage systems (BHS, BRS, SCADA, DCS integration)
- Experience implementing AI/ML in operational systems and driving digital transformation.
- Familiarity with IATA, ICAO, ACI standards, and ITIL frameworks.
- Strong project management and stakeholder engagement skills.
- Excellent communication and problem-solving abilities.
Availability:
Preference will be given to candidates available immediately or within 30 days of accepting the offer.
We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and provide your contact details.
We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will contact you to further discuss the opportunity.