Technical Engineer - UAE Region
Job Description
The Technical Engineer is responsible for ensuring a highly motivated Sales team that successfully achieve their operational objectives on budget and schedule.
He / She must fulfill his responsibilities of a Senior Management Executive and operate in accordance with the Company's Procedure, Policies, HSE Standards and IMS System.
The operational responsibilities of this position include:
As a key member of the team, will provide technical expertise to customers while working closely with regional sales team and channel partners on every phase of the sales cycle.
People-focused tech expert with passion in solving customer's problem and attentive to details.
Be a technical resource and lead product applications / project implementation for at customer site.
Provide post sales technical support for installed systems.
Act as subject matter expert to assist regional sales to develop solutions for complex applications.
Conduct routine technical product presentation/demonstration at lunch and learn sessions with channel partners and customers.
Technical training in the field with channel partners, consultants, and end users.
Coordinate pre-sale support with sales managers, representatives, and distributors.
Prepare technical response to RFP/RFI and assist sales managers with project submittals.
Collaborate with technical support team to provide customer support.
Work across functional teams including engineering, field/tech support and operations on continuous improvement initiatives.
Participate in tradeshows and other marketing initiatives with focus to raise product awareness and increase sales.
Experience gathering customer requirements, white boarding/presenting solutions, develop Bill of Materials (BOM) and preparing Statements of Work (SOWs).
Data center, building automation, mission critical facility, HVAC, fuel system or fire suppression system experience highly desirable.
Understanding of sensing technology and monitoring system.
Proficient in computer skills ideally experience with take-off tools such as Bluebeam and Adobe etc.
In addition to the above, the Employee is expected to complete any other tasks as assigned by his/her manager.