F&B Team Leader
Job description / Role
Employment: Full Time
Overview
Be part of an iconic hospitality landmark.
Ciel Dubai Marina, part of IHG Hotels & Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development features 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities.Ciel offers an unparalleled hospitality experience.
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia.This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
About The First Group Hospitality
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care.Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
As a Food & Beverage Team Leader at Ciel, you are a frontline leader, guiding the service team to deliver elevated dining experiences that reflect the iconic nature of the world's tallest hotel. You support daily operations, lead by example on the floor, and act as a key link between staff and management.With your presence, energy, and commitment to detail, you ensure each guest experience is seamless, memorable, and infused with the signature elegance of Ciel.
Key Responsibilities:
- Supervise and support the service team during operations, ensuring consistency and efficiency.
- Lead floor operations during assigned shifts, assisting with table assignments, guest interactions, and order accuracy.
- Ensure all team members deliver service in line with Ciel's luxury standards and SOPs.
- Assist with training and mentoring new staff, encouraging a positive and collaborative work environment.
- Communicate guest preferences, feedback, and special requests to management and relevant departments.
- Monitor cleanliness, organization, and setup of the dining area, service stations, and back-of-house areas.
- Coordinate with kitchen and bar teams to ensure timely and accurate service.
- Manage basic administrative tasks such as shift checklists, team briefings, and reporting incidents or service issues.
- Support inventory control, requisition processes, and stock rotation where needed.
- Promote upselling techniques and ensure team is knowledgeable on menus, specials, and promotions.
Desired Skill & Expertise
Requirements:
- 1-2 years of experience in a senior F&B role or team leader position, preferably in a luxury hospitality setting.
- Strong understanding of food and beverage service standards.
- Excellent interpersonal and leadership skills.
- Proactive, guest-focused, and calm under pressure.
- Well-presented with strong communication abilities.
- Flexible to work across various shifts, including weekends and holidays.
- Fluency in English; additional languages are a plus.
About the Company
The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.
As an emerging property market specialist and one of the region/'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.
With over 20 years/' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world/'s most lucrative property markets.
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