Team Leader Aircraft Appearance

apartmentEmirates Group placeDubai calendar_month 

Job description / Role

Employment: Full Time

Job purpose

dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally.

To supervise all activities related to the assigned areas on shift to ensure that the team is providing the best services and optimum quality to the customer airlines, in line with dnata’s standards.

In this role you will:

  • Deploy
Plan the distribution and allocation of resources to ensure that the areas’ concerned processes and activities are completed within the time required for operations on shift.
  • Lead

Ensure safety of staff and guide them to work safely by providing support and direction, whilst being a role model for the desired safety behaviours and leading with safety.

Organize and supervise the work of a small team on the day of operations to ensure that work is completed efficiently and in compliance with procedures and service standards.
Lead a team of staff on the day of operations who are undertaking related activities to handle incoming and outgoing flights as allocated.
Lead shift briefing of the team at the start of shift for the responsibilities on the day of operations, ensuring staff are aware of what is expected of them in line with the SLAs.
Provide performance feedback from the day of operations of staff on shift to their respective line managers.
Ensure that all equipment and devices allocated to the team are used and cared for appropriately.
  • Execute

Conduct safety briefings regularly at the beginning of the shift to ensure that all safety standards are adhered to.

Intervene and take immediate action when there is risk exposure, role model safe behaviours, and follow up on corrective actions.
Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
Ensure implementation of work instructions on the day of operations and compliance with established standard operating procedures.
Ensure that staff grooming is aligned to dnata standards and requirements.
Escalate issues to the officers on shift to ensure that the proper corrective measures are followed up on.
Assist in manual handling activities when required.
Ensure smooth running and serviceability of the relevant support systems and/or equipment, and take necessary steps in case of failure or breakdown.

Maintain appropriate records and documentation for the shift in the assigned area.

Specific to aircraft polishing team leader:

  • Point of contact for EK maintenance teams and relevant stakeholders; coordinate and lead the aircraft polishing activities within the broader maintenance schedule.
  • Maintain correct stock levels of materials and equipment and ensure they are replenished on a timely basis.

Qualification

To be considered for the role, you must meet the below requirements:

  • 11 years of schooling or equivalent.
  • Minimum 3 years of experience in facilities, maintenance, or equipment operation.
  • Knowledge of aircraft standard cleaning procedures.
  • Knowledge of cleaning chemicals properties and their use on aircraft parts.
  • Knowledge of aircraft terminology.
  • Safety awareness.
  • Basic understanding of flight operations terminology.
  • Proficient understanding of local and international aviation safety and security requirements.
  • Proficient safety awareness skills.
  • Must hold ADP or UAE driving license (for aircraft appearance only).
Our services on the ground keep the world in the air. We are one of the largest air services providers in the world, operating in over 80 countries offering expertise in ground handling, cargo, travel, and flight catering. We are growing fast and looking for people with imagination and creativity to join our team of more than 40,000 people.

We want potential stars to help us deliver on the promises our customers make. Be a part of our success story.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it is like to live and work in our fast-paced, cosmopolitan home city.

Job Function: General Management

Company Industry: Aviation, Airlines & Aerospace

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

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