[ref. l8322717] Patient Administrator - Dubai
Job description / Role
Employment: Full Time
Important notice
Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and/or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity.Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.
Main purpose of job
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.
Key responsibility areas- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Required education
Essential: Completed secondary school education (Grade 12)Desired: Tertiary diploma or bacheloru2019s degree preferably within the fields of medical science, finance/accounting
Required experience
Essential: 2-3 yearsu2019 experience in a customer services role, preferably in the healthcare industryDesired: Experience in a contact centre or healthcare environment
Required job skills and knowledge- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Numerical literacy
- Patient scheduling and registration processes
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East family.
Workplace type
Mediclinic Welcare Hospital | Dubai | United Arab Emirates
Number of positions
1
Job type
Administration
Job segment
Healthcare administration, call center, CRM, information systems, medical, healthcare, customer service, technology
Job Function: Administration & SecretarialCompany Industry: Healthcare, Hospital & Medical Services
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