Division Manager
The Division Manager is responsible for the overall leadership, performance, and day to day operations of a fitness & Wellness facility within MTM Group in Qatar. This role is pivotal in ensuring the seamless delivery of a premium member experience while maintaining the highest standards across all operational, commercial, and service functions.
The Division Manager will oversee all aspects of the facility, including membership sales performance, retention strategies, staff management, and operational efficiency. They are accountable for driving revenue growth, optimizing member engagement, and ensuring the facility consistently meets both commercial targets and brand standards.
A key component of the role involves leading and developing a multidisciplinary team, including sales, front of house, and fitness staff, ensuring high levels of accountability, productivity, and service excellence. The Division Manager must foster a strong performance culture, implement structured processes, and continuously elevate team capability through coaching and oversight.
From an operational perspective, the role requires strict adherence to health and safety standards, facility maintenance, scheduling, and service delivery protocols, ensuring a smooth and professional environment at all times. The Division Manager will also collaborate closely with senior leadership to execute strategic initiatives, marketing campaigns, and business development opportunities aligned with MTM Group’s growth objectives.
Ultimately, this position demands a results driven, commercially aware, and people focused leader who can balance operational control with customer experience, delivering a facility that is both high performing and aligned with MTM Group’s premium brand and service values.