[ref. q76375202] Lab Associate

Job Description

We are looking for Lab Associate Weights & Measures, who will perform a variety of critical tasks within the Lab Operations department to support the accurate and timely completion of gem grading services. You will be responsible for executing multiple pre- and post-grading production processes including Weights & Measures, Lab Inscription, Inventory Control, Report Services, and Lab Transport.

Key Responsibilities:

• Accurately measure stone weight, proportions, and other required data using specialized equipment.
• Prepare stones for subsequent grading processes as per standard procedures.
• Analyze stone proportions and generate accurate records.
• Operate devices such as colorimeters and fluorescence measurement tools to evaluate gem characteristics.

• Perform stone inscription using specialized equipment, ensuring all markings are accurate and per customer requirements.
• Carry out inscription support activities such as inking, cleaning, image capture, and verification.

• Facilitate the distribution of stones across production functions to maintain smooth workflow.
• Monitor stone workflow status and resolve issues that may disrupt processes.
• Perform physical and electronic reconciliation of lab inventory as per SOPs.
• Execute vault opening/closing procedures and organize stones efficiently for retrieval and processing.

• Prepare and verify client reports once grading services are completed.
• Coordinate with Customer Service for timely report scheduling and printing.
• Ensure correct pairing of stones with their respective reports and manage final workflow distribution.
• Maintain and troubleshoot printing equipment as required.

Qualifications:

• High School Diploma or equivalent required.
• Minimum 1 year of experience in a production, lab, or gemology-related environment preferred.

Success Factors & Skills:

• Strong working knowledge of MS Office (Excel, Word, PowerPoint).
• Understanding of lab production workflows and SOPs.
• Detail-oriented with strong organizational skills and the ability to meet deadlines.
• Proficient with lab tools and equipment (e.g., tweezers, scales, microscopes).
• Effective communication skills (verbal and written); able to communicate professionally in English.
• Analytical and problem-solving abilities with sound decision-making skills.
• Ability to multitask, prioritize, and adapt in a fast-paced production environment.
• Strong interpersonal skills with a collaborative, team-oriented mindset.
• Willingness to share knowledge and support cross-functional teams.