Housekeeping Clerk
Job description / Role
Job TypeFull Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism
Overview
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa.Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
Responsibilities- Report for duty punctually, wearing the correct uniform and name tag at all times.
- Manage room status reports, assignments, and updates, including VIP rooms and special requests.
- Coordinate with Front Office and Floor Supervisors regarding arrivals, departures, and room status.
- Handle telephone inquiries, log messages, and respond to requests from Royal Service promptly and politely.
- Maintain accurate records, including logbooks, lost and found items, and filing systems.
- Monitor and control key distribution and pager assignments.
- Liaise with Engineering department regarding maintenance and out-of-order rooms.
- Inform security of any emergencies brought to Housekeeping's attention.
- Maintain high standards of personal hygiene and adhere to fire and safety rules.
- Foster good working relationships with colleagues, superiors, and other departments.
- Excellent communication, both written and verbal
- Ability to handle multiple tasks simultaneously
- Ability to prioritize responsibilities
- Ability to resolve situations involving guest challenges
- Excellent knowledge of Microsoft Word, Excel, PowerPoint, and internet usage
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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