Client Success & Project Coordinator
Job Description
Location: Dubai, UAE (DAFZA Office)Type: Full-time | On-site
Digital Bee Studio UAE is a creative and digital solutions agency based in Dubai, with clients across the UAE and globally. We specialize in branding, presentations, web and app development, educational content, custom illustrations, and digital marketing.Over the past year, weve delivered innovative design and tech solutions for local names such as University of Birmingham Dubai, University of Sharjah, Plaza Premium Group and Zain Group.
As we expand our UAE operations, were hiring our in-house team member to help coordinate ongoing client projects and support the delivery process.
Role Overview
We are looking for a proactive and detail-oriented Client Success & Project Coordinator to be the face of our Dubai office. This role will bridge the gap between clients and our creative teams (most of whom work remotely), ensuring projects are well-managed and clients are well-served.
Youll own client communications, handle proposal drafting, track project timelines, and coordinate with designers, developers, and animators to ensure all deliverables meet expectations and deadlines.
Key Responsibilities
Client Communication- Act as the first point of contact for Dubai-based clients
- Attend client meetings (virtually and in person), take notes, and summarize action items
- Prepare and send out quotations, proposals, and progress reports
- Follow up on feedback, approvals, and payments
- Convert client requirements into actionable briefs for design/dev teams
- Track project timelines and manage task allocation using online CRM tool
- Coordinate with remote creative teams to ensure smooth delivery
- Quality check deliverables before sending to clients
- Maintain internal project documentation and invoicing records
- Assist with social media post coordination
- Support ad hoc needs of the Dubai office (print orders, courier dispatches, etc.)
Ideal Candidate Profile
Required Skills & Experience- 24 years of experience in a client coordination, marketing, or project management role (agency experience preferred)
- Excellent written and spoken English
- Strong communication, organization, and interpersonal skills
- Detail-oriented, highly proactive, and deadline-driven
- Comfortable handling multiple projects at once
- Background in design or digital marketing
- Familiarity with creative/design tools or formats (PPT, AI, PSD)
- Basic social media content coordination
- Fluent in Arabic (a plus)
- UAE Driving License (a plus)
- A chance to be part of a fast-growing creative agency with regional impact
- Opportunity to grow into an Account Manager or Operations Lead role
- Annual leave, UAE labor benefits, and career development