Food And Beverage Supervisor
Job Description
Job Brief
Lead and manage front-of-house and back-of-house restaurant operations.
Supervise and train staff to ensure excellent customer service and operational efficiency.
Oversee inventory, handle customer concerns, and contribute to the development of a
positive dining experience.
Responsibilities
Coordinate daily restaurant activities and provide direction to staff.
Monitor and maintain quality of service, ensuring customer satisfaction.
Address and resolve customer complaints or issues promptly.
Manage inventory levels and order supplies as needed.
Conduct performance reviews and provide constructive feedback to team members.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Restaurant Supervisor Requirements:
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
The ability to stand for extended periods.
Strong management skills.
Excellent organizational skills.
Effective communication skills.- Exceptional customer service skills.