IT Coordinator(UAE National with Family Book)

apartmentgenius hrtech limited placeDubai calendar_month 

Job Description

At Genius we are haring for a Role of IT Coordinator--UAE National with Family Book for one of our client having Multiple Business

Key Responsibilities

IT Support & Operations
  • Provide first-level technical support for hardware, software, and network issues
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment
  • Monitor IT systems and ensure smooth day-to-day operations
Helpdesk & User Support
  • Respond to IT service requests and troubleshoot issues in a timely manner
  • Assist users with system access, password resets, and application support
  • Maintain records of issues, resolutions, and IT activities
Infrastructure & Systems Support
  • Support basic network, server, and cloud services under supervision
  • Assist in system upgrades, installations, and IT projects
  • Ensure systems are updated with latest patches and security standards
IT Asset & Documentation Management
  • Maintain inventory of IT assets (hardware, software, licenses)
  • Update documentation, reports, and configuration records
  • Coordinate with vendors for repairs, procurement, and support
Training & Coordination
  • Provide basic IT training to end-users on systems and tools
  • Coordinate with internal departments to understand IT requirements
  • Support IT team in ongoing projects and initiatives
Compliance & Security
  • Follow IT policies, security procedures, and data protection standards
  • Support implementation of IT best practices and process improvements
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • UAE National (Emiratization role)
  • Fresh graduate or up to 1 year of experience
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