Client Servicing Manager
Dubai
Develop and maintain relationships with external counterparties (including brokers, banks, and custodians) and act as a point of contact and escalation.
- Interact with the trading desk and the Relationship Managers to ensure timely resolution of client requests.
- Interface with Middle Office, Operations, Compliance and Technology for BAU processing escalation and support.
- Implement improvement projects to the systems/processes/internal controls for new and existing market /products and technology enhancements.
- Conduct periodic reviews of commissions generated against pricing sheets.
- Handling Internal Audit and regulatory queries as they relate to Client Services
- Participate in the development and implementation of policies and procedures, SOPs, Service Level Agreements, and Business Continuity Plans for Client Services to ensure compliance with regulatory requirements and internal controls.
- 5+ years in client-facing roles in the financial services industry, with experience in dealing with clients directly.
- Strong knowledge of trade lifecycle and client onboarding.
- Experience with financial products across asset classes.
- Experience in handling audits and adhering to internal control frameworks.
- Proficient in Excel; basic IT/system project knowledge is a plus.
- Strong team player, with proven ability to collaborate across internal teams and external stakeholders.
- Strong written and verbal communication abilities, with a professional and approachable tone.
- Ability to deliver results under pressure.
- Opportunity to be a part of a unique growth team
- Excellent exposure
CharterhouseDubai
Job description / Role
Employment: Full Time
Charterhouse are presently managing an exclusive search for a Group company, whom are in the process of identifying a Group Finance Manager, to sit at a holding level.
The Group Finance Manager shall...
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Job Description - Operations Manager
Responsibilities
1. Administrative Duties
• Manage all company-related renewals, including trade licenses, tenancy contracts, and official certificates.
• Coordinate with free zone authorities and government...