HR Project And Operations Manager - Dubai

Job description / Role

Recruitment & HR

Company: Mercer

Marsh McLennan is seeking a temporary HR project & operations manager (1 year) - IMEA region.

What to expect:

You will collaborate closely with regional HR partners and stakeholders to ensure seamless project delivery and operational excellence.

This position offers a unique opportunity to influence organizational growth, enhance colleague experience, and develop regional expertise through hands-on involvement in both project execution and HR operations.

What you'll gain:

• The chance to lead and support impactful HR projects within a global organization
• Opportunities for professional development and potential contract extension
• A collaborative environment working alongside regional HR teams and stakeholders
• Dubai-based role with flexible hybrid working arrangements (3 days in-office, 2 days remote)

Key responsibilities:

• Support the planning, coordination, and delivery of HR projects, ensuring alignment with strategic objectives and timelines
• Assist in developing project plans, tracking progress, identifying risks, and implementing mitigation strategies
• Work with HR partners, stakeholders, and vendors to gather requirements and implement solutions
• Facilitate project meetings, workshops, and communication to ensure stakeholder engagement and clarity
• Contribute to HR process improvements, organizational initiatives, and change management efforts
• Support HR operational activities, including system updates, process documentation, and colleague engagement efforts
• Balance project delivery with operational support to ensure continuous HR service excellence
• Provide regular updates and comprehensive reports to senior management on project status and results

What you need to succeed:

• Bachelor's degree or higher in HR, business, or a related discipline
• 5+ years of experience working in a multinational environment
• 3+ years of project management experience, ideally within HR, consulting, or related roles
• Demonstrated ability to manage multiple projects while supporting HR operations
• Strong background in process improvement, change management, and project execution
• Excellent communication skills in English, both written and spoken
• Proficiency in MS Office, especially Excel and Visio; familiarity with project management tools is advantageous
• Stakeholder influence and change-driving capabilities
• Strong organizational, analytical, and problem-solving skills
• Effective interpersonal skills with the ability to engage diverse stakeholders

Preferred qualifications:

• Experience in HR transformation or organizational change projects
• Familiarity with HRIS systems such as Workday
• Knowledge of data visualization tools like PowerBI or Tableau
• Understanding of Agile, Product Owner, or Design Thinking methodologies

Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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