Director of Weddings & Events
Job Description
About Wynn Al Marjan Island
On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
About The Position
Wynn Al Marjan Island is currently seeking a Director of Weddings & Events to join the resorts Hotel Sales team.
The Primary Duties And Responsibilities Of This Role Are- Create and implement a strategy to attract destination weddings, as well as local and regional large family weddings and social events.
- Collaborate with the Marketing team to create a Wedding and Event offering and market it through appropriate channels to achieve optimal reach and effectiveness.
- It is essential to establish a targeted strategy for the Indian market to attract destination wedding business from high-net-worth individuals.
- Represent the resort at trade shows, road shows, wedding forums, presentations, and sales trips. Actively prospect for attractive new business and create opportunities for growth.
- Daily responsibilities include booking weddings, supporting managers, as well as managing contracts, billing, deposits, and prepayments.
- Remain flexible in booking policies to maximize business opportunities.
- Make decisions based on business trends, guest service, and revenue potential.
- Network with managers and external venues to identify growth opportunities.
- Accept networking opportunities with on-site and off-site industry contacts.
- Consistently adhere to the 8 Wynn Promises and Brand Values, ensuring alignment with company culture and guest expectations.
- Oversee daily functions of the department to ensure smooth execution of all activities.
- Create and maintain staff schedules to guarantee optimal coverage.
- Ensure the department calendar is consistently updated with guest appointments, staff adjustments, and volunteering commitments to maintain operational clarity.
- Assist with phones, emails, site visits and sales when needed to support team workload and guest inquiries.
- Monitor monthly budget goals against actualized business to identify variances and adjust strategies.
- Create the annual budget, aligning financial planning with departmental goals and projected business needs.
- Upsell wedding and retail merchandise to meet and exceed budget targets.
- Prepare departmental reports for the Vice President Sales to ensure transparency and strategic alignment.
- Track leads and sources to evaluate marketing effectiveness and business development opportunities.
- Address and resolve staff questions or concerns, fostering a supportive work environment.
- Coach, counsel, and mentor colleagues, promoting growth and accountability.
- Assist with onboarding and training of new employees and ensure ongoing education on departmental policies.
- Facilitate quarterly one-on-ones with Managers to review goals and progress.
- Provide motivation and guidance, reinforcing team morale and performance.
- Oversee events to ensure punctuality, fulfillment of requests, and flawless execution.
- Ensure exceptional guest service, maintaining the highest standards of attention and care.
- Address and resolve guest questions or concerns, ensuring satisfaction and loyalty.
- Conduct weddings, rehearsals, and tours, and meet with guests to finalize details.
- Coordinate client requests via phone, email, and in-person interactions.
- Ensure all correspondence is accurate before sending to guests.
About You
The ideal candidate for this position will have the following experience and qualifications:
- A bachelors degree in business administration, Marketing, or Hotel and Restaurant Management is required.
- A minimum of 10 years related experience is required
- Requires a minimum of 5 years experience in hotel sales
- Proficiency with Delphi, MS Office and hotel operating systems
- Requires strong communication, analytical and organizational skills
- Strong leadership skills to monitor team performance and guide the Event Sales Team
- Ability to develop and implement strategic plans
About Wynn Al Marjan Islands Benefits
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.