Volume Account Manager - DACH region
Job Description
Travel obsessed Big tech fan Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further.
Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it.
We're hiring right now for a Volume Account Manager! Search for #Travelport on LinkedIn and hear from our amazing team.
How you'll make an impact:
The Volume Account Manager reactively manages a portfolio of our smallest customers in the DACH region comprising Switzerland, Austria and Germany, providing support and account management services, and helping them to achieve and improve their business.
Your role in action:
- The role holder will reactively manage 500 small sized accounts to provide them with support in the form of knowledge transfer, training, and market support.
- They will manage customer expectations and provide exceptional customer service, ensuring queries are handled in a timely manner.
- They will complete administration tasks required in the re-contracting process for this segment of the Small and Medium Business portfolio.
- This person will also undertake the qualification of all in-coming sales leads and ensure the sales lead is passed either to the appropriate account manager or business development manager for follow up.
- Someone who is starting out on their account management journey and wants a good career. Demonstrable administration experience in a fast-paced environment.
- Personable, with a professional and flexible approach to helping others and a willingness to perform routines tasks and learn the business. The ability to influence others within the company and build effective working relationships with internal colleagues and customers.
- To possess the flexibility to take on special tasks as needed, and to provide management with advice based on your experience. Excellent office administration skills, including knowledge of all Microsoft Office products.
- Be able to work under pressure and handle multiple assignments concurrently. Excellent attention to detail.
Discover why our teams love working here: We're a diverse and inclusive workforce, representative of the communities and customers we serve. We're committed to eliminating inequality and unconscious bias, and to providing a work environment where all employees can confidently, and comfortably, share their opinions and challenge the norms.
Where do we start Our benefits package includes:
Enjoy the flexibility of a hybrid work environment that promotes work-life balance, a competitive salary and benefits package that recognizes and rewards your contributions. We foster a culture of continuous learning and development, encouraging employees to grow their skills and advance their careers.
Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn!
Your journey at Travelport starts here.
Our application process is quick, easy, and hassle-free apply in just a few minutes!
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.Please contact us to request accommodation, if needed.