IT Support Specialist (Microsoft E5 Security)

Job Description

Alongside this, the candidate should have a solid understanding of networking (Ruijie, Cisco) and CCTV systems to provide well-rounded IT support when required. This role requires a highly motivated professional who anticipates risks, acts decisively, and enables a secure, seamless IT environment.

• Implement, configure, and manage the Microsoft 365 E5 security suite across the enterprise.
• Deploy and maintain Zero Trust Security frameworks, including conditional access, MFA, endpoint protection, and identity governance.
• Configure and monitor Microsoft Defender for Endpoint, Identity, Office 365, and Cloud Apps.
• Manage data compliance, governance, DLP (Data Loss Prevention), and Information Protection features within Microsoft 365 E5.
• Oversee Azure Active Directory (Entra ID) for identity and access management.
• Conduct regular security audits, risk assessments, and threat analysis.
• Ensure proactive monitoring and rapid response to incidents using Microsofts security ecosystem.
• Document IT policies, security configurations, and provide user awareness training.
• Collaborate with leadership to design and enforce enterprise-wide Zero Trust strategy.
• Provide IT support and ensure smooth adoption of Microsoft E5 tools across departments.
• Have a strong understanding of networking (Ruijie & Cisco switches, routers, access points) to support infrastructure.
• Have a good understanding of CCTV systems and their integration within enterprise networks.

• Minimum 35 years of experience in IT security and enterprise IT administration.
• Proven expertise in implementing and managing Microsoft 365 E5 Security solutions.
• Hands-on knowledge of Zero Trust Security frameworks.
• Strong experience with identity protection, conditional access, MFA, and endpoint management.
• Solid understanding of Ruijie and Cisco networking devices (switches, routers, firewalls, access points).
• Good understanding of CCTV solutions and network integration.
• Ability to work proactively, identify risks early, and implement preventive measures.
• Strong problem-solving, documentation, and cross-team communication skills.