Account Manager I

Job Description

About the Company

Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About The Team

You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues and captains.

• Business Growth and Account Strategy: Drive proactive joint business planning to create value and continuous growth with top-tier brands and local accounts. Identify new opportunities to increase revenue, profitability, and market share, while regularly conducting business reviews to ensure performance alignment and strategic growth.
• Partner Relationships: Build and maintain long-term relationships with restaurant partners, acting as the primary point of contact. Provide exceptional support, resolve operational issues, and optimize partner content to maximize performance.
• Commercial Optimization: Renegotiate commission rates, manage contracts, and drive advertising sales. Create and manage promotions to boost order volume and enhance partner visibility & increase partner value.
• Data-Driven Decisions: Analyze account performance, make data-backed decisions, and maintain accurate sales records, follow-up activities, and performance reports.
• Operational Excellence: Quickly resolve technical and operational issues to ensure partners remain live and optimized on the platform.

• Bachelor's Degree in Business Administration or any other related field
• Minimum of 2-3 years experience in Sales/Account Management
• Excellent attention to detail, people skills and organization skills
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Strong Communication skills (Written and Verbal)
• Excel Skills.
• Residency in or relocation to Abu Dhabi is a must

What We'll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.