Sales Agent

Job description / Role

Travel, Hotel & Tourism

Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo!

#belimitless

Our commitment to diversity & inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

• Answers the telephone and directs enquiries to proper person, and, if necessary, gives knowledgeable information of availability of room and function space of the hotel.
• Coordinates and follows up with internal departments.
• Composes letters on behalf of the Director of Sales.
• Ensures all correspondence is filed in a methodical systematic basis.
• Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
• Maintains a database of contacts, which may be required by the Sales and Marketing team.
• Use a diary or to-do list for daily assignment/task.
• Ensure that trace file is checked and actioned on a daily basis.
• Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concerned guest.
• Ensures all outgoing correspondence is typed, proofread and distributed or sent to the highest possible standard.
• Prepares letters, memos and other correspondences on behalf of the Director of Sales.
• Sets up a filing system for all relevant and important correspondence or documents.
• Sets up a commercial database according to specific sources, updates and maintains the systems accurately.
• Update guest database regularly.
• Implements a daily follow up system.
• Any other duties assigned by the department head.
• Thoroughly familiarizes oneself with the hotel's emergency procedures and is in a state of preparedness for any emergency which may occur.
• Maintains a monthly overview of vacation and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned.
• Assist in task force teams for new openings.
• Carry out any other reasonable task (which may not be stated here) as requested.

Qualifications

High school degree

Additional information

• Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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