[ref. v46334118] Transport Coordinator - Emiratisation - Dubai
Job description / Role
Employment: Full Time
About dnata Airport Operations
Dnata Airport Operations' vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passengers and 140 scheduled airlines annually.
Role Overview
As a Transport Coordinator, you will provide the administrative support required for the Transport function under the direction of the Controllers and Manager to include the management of assets and safety records, coordination of overseas Transport Operations and compilation of Transport related records ensuring the completion of all related activities in a timely and efficient manner.
Responsibilities- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
- Implement departmental policies, processes, procedures and provide instructions to the team on the day of operations.
- Implement day-to-day operations assigned and ensure compliance with the established standards and procedures.
- Act as the focal point for coordinating any new/change bus request, staff concerns and respond to individual and sections SOPs via calls or emails.
- Attend to staff transport concerns and complaints to ensure that they are solved or transfer them to the concerned manager.
- Coordinate operational activities to include setting up meetings, working on the recognition programs, analyzing trends and developing reports to be reviewed by the Controller/Manager.
- Verify and record maintenance invoices received from service providers, conduct analyses on the reconciliations of these invoices monthly.
- Liaise with the Shift supervisors to perform random checks towards invoiced spare parts and record the same in SharePoint.
- Update the Crew Trip Slips in CAB (Contracts and Billing) systems on a daily basis to ensure that all accounts are settled in a timely manner.
- Gather and enter data to maintain departmental records and databases as appropriate, establish and maintain files and records for the office.
Qualifications & Experience
To be considered for the role, you must meet the below requirements:
- High School with a Certificate or Diploma in a Business Administration/Aviation field or High School with a certificate: 8-10 years of experience in operations control/logistics or transport activities with at least 3 years in passenger/customer services.
- Diploma Holder: 6-8 years of experience in operations control/logistics or transport activities with at least 2 years in passenger/customer services.
- Basic understanding of airlines' customer service product (specific airport related requirements).
- Proficient data collection and analysis skills.
- Proficient IT and computer literacy skills.
- English language skills: Level 5.
- Basic planning and organizing skills.
- Proficient in preparing and presenting business presentations.
- Proficient communication skills.
- Proficient writing skills.
- Advanced safety awareness skills.
- Safety sensitive role: Yes.
Preferred Qualifications
You’ll have an edge if you have:
- Experience creating reports with extensive data.
- Proficiency in Excel.
- Airport operation knowledge.
About the Company
A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.
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