[ref. c87976202] Transport Coordinator - Emiratisation

Job Description

Job Purpose

dnata Airport Operations vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.

As a Transport Coordinator, you will provide the administrative support required for the Transport function under the direction of the Controllers and Manager to include the management of assets and safety records, coordination of oversees Transport Operations and compilation of Transport related records ensuring the completion of all related activities in a timely and efficient manner.

• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
• Implements departmental policies, processes, procedures and provides instructions to the team on the day of operations
• Implements day-to-day operations assigned and ensures compliance with the established standards and procedures
• Acts as the focal point for coordinating any new/change bus request, staff concerns and responds to individual and sections SOPs visa calls or emails
• Attends to staff transport concerns and complaints to ensure that they are solved or transfer them to the concerned manager
• Coordinates operational activities to include setting up meetings, working on the recognition programs, analysing trends and developing reports to be reviewed by the Controller / Manager
• Verifies and records maintenance invoices received from service provider, conducts analyses on the reconciliations of these invoices monthly
• Liaises with the Shift supervisors to perform random checks towards invoiced spare parts record same in SharePoint
• Updates the Crew Trip Slips in CAB (Contracts and Billing) systems on daily basis to ensure that all accounts are settled in a timely manner
• Gathers and enters data to maintain departmental records and databases as appropriate, establishes and maintain files and records for the office

Qualifications & Experience

To be considered for the role, you must meet the below requirements:

• High School with a Certificate OR Diploma in a Business Administration / Aviation field or High School with a certificate: 8-10 years of experience in operations control / logistics or transport activities with at least 3 years in passenger / customer services
• Diploma Holder: 6-8 years of experience in operations control / logistics or transport activities with at least 2 years in passenger / customer services
• Basic understanding of airlines customer service product (specific airport related requirements).
• Proficient Data Collection and Analysis Skills
• Proficient IT and Computer Literacy Skills
• English Language Skills: Level 5
• Basic Planning and Organizing Skills
• Proficient in preparing & presenting business presentations
• Proficient Communication Skills
• Proficient Writing Skills
• Advanced Safety Awareness Skills
• Safety Sensitive Role: Yes

• Experience creating reports with extensive data
• Proficiency on Excel
• Airport Operation knowledge

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.