VP Infrastructure, Cloud and Operations
Job Description
Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai's leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai's socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.
Dubai Holding is committed to the diversification of Dubai's non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.
For the Good of Tomorrow
Dubai Holding is looking to hire a VP – Infrastructure, Cloud and Operations, reporting to the Chief Technology Officer. The role will lead enterprise-wide infrastructure strategy, cloud transformation, and technology operations, ensuring a secure, scalable, and high-performance digital foundation across Dubai Holding's diverse portfolio.
This is a critical leadership role driving the evolution of infrastructure from traditional operations to AI-enabled, autonomous platforms, while ensuring strong commercial discipline, resilience, and service excellence.
If you are ready to operate at the intersection of technology, business, and transformation, we would like to hear from you.
Key Responsibilities
Infrastructure Strategy & Transformation- Define and execute Dubai Holding's enterprise infrastructure and cloud strategy aligned to business growth and digital ambitions
- Lead large-scale transformation of legacy environments into modern, cloud-native and hybrid platforms
- Establish governance frameworks, standards, and policies ensuring security, scalability, and operational consistency
- Drive resilience strategies including disaster recovery, business continuity, and infrastructure risk management
- Lead multi-cloud and hybrid cloud strategy across AWS, Azure, and GCP environments
- Oversee cloud migration, optimization, and cloud-native adoption across business units
- Implement infrastructure-as-code and automation frameworks to accelerate deployment and scalability
- Build strategic partnerships with hyperscalers and leading infrastructure providers
- Own end-to-end IT infrastructure operations and service delivery across all business units
- Implement ITIL-aligned service management practices, including incident, change, and problem management
- Ensure 24/7 monitoring, performance optimization, and uptime across critical systems
- Establish SLAs, KPIs, and continuous improvement frameworks for operational excellence
- Own infrastructure P&L including total cost of ownership across on-prem, cloud, and hybrid environments
- Develop business cases for infrastructure investments, clearly articulating ROI and value realization
- Drive FinOps maturity, including cost transparency, showback/chargeback models, and cloud optimization strategies
- Lead negotiations with hyperscalers, telecom providers, and strategic vendors to optimize commercial outcomes
- Establish infrastructure unit economics (e.g., cost per workload, user, or transaction) to enable data-driven decisions
- Partner with Finance and Procurement to ensure governance, cost control, and scalable investment planning
- Oversee infrastructure lifecycle across compute, storage, and networking environments
- Lead network strategy including LAN, WAN, and connectivity across multiple assets and locations
- Drive virtualization, containerization, and platform optimization initiatives
- Ensure robust infrastructure security and performance across all environments
- Architect AI-native infrastructure platforms supporting large-scale deployment of AI agents and advanced workloads
- Lead transition toward autonomous operations, including self-healing infrastructure and predictive operations
- Enable intelligent orchestration of infrastructure resources based on real-time demand and business context
- Define strategy for GPU and compute environments supporting AI, LLMs, and advanced analytics workloads
- Establish governance, guardrails, and human-in-the-loop frameworks for AI-driven infrastructure operations
- Drive cultural transformation toward AI-enabled operations and reduced manual intervention
- Partner with executive leadership to align infrastructure investments with strategic priorities
- Manage vendor ecosystem including cloud providers, MSPs, and telecom partners
- Oversee contract negotiations, performance management, and vendor governance frameworks
- Ensure alignment with security, architecture, and governance functions across the enterprise
- Build and lead high-performing infrastructure, cloud, and operations teams
- Define organization structure and capability roadmap across infrastructure and cloud functions
- Drive talent development, certifications, and future skills in cloud, automation, and AI-enabled operations
- Foster collaboration across IT and business units to deliver integrated technology services
- 18+ years of experience in IT infrastructure, cloud, and operations, with significant leadership exposure in complex enterprise environments
- Proven track record in leading large-scale infrastructure and cloud transformations
- Strong experience managing multi-vendor ecosystems and enterprise-scale infrastructure platforms
- Deep expertise across data centers, cloud platforms (AWS, Azure, GCP), and network environments
- Demonstrated experience in financial management of infrastructure, including cost optimization and vendor commercial strategies
- Experience operating at executive level, influencing senior stakeholders and cross-functional teams
- Bachelor's degree in Computer Science, IT, Engineering, or related field required
- Master's degree preferred
- Certifications in major cloud platforms (AWS, Azure, GCP) highly valued
- ITIL, infrastructure, or project management certifications advantageous
- Enterprise infrastructure architecture (compute, storage, networking, virtualization)
- Cloud computing platforms and hybrid/multi-cloud strategies
- Infrastructure automation, orchestration, and IaC frameworks
- Network architecture, security, and performance management
- IT service management and ITIL practices
- Infrastructure financial management and cost optimization
- Strategic thinking and transformation leadership
- Strong commercial and business acumen
- Executive stakeholder management and influence
- Problem solving and decision-making in complex environments
- Ability to lead large, diverse technical teams
As much as we would be delighted to entertain all applicants, due to the high volumes of applications, only successful applicants will be contacted within 14 business days.
This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.