[ref. c66634616] Dubai - Maintenance coordinator

Job Description

Plan and Coordinate AMC Activities:

Schedule and oversee routine maintenance visits, preventive maintenance tasks, and emergency service requests

1. Client Communication & Relationship Management:

Act as the primary point of contact for AMC clients; manage service requests, complaints, and feedback

1. Job Assignment & Technician Coordination:

Assign tasks to service technicians, track job completion status, and ensure timely execution of all maintenance

1. Maintenance Documentation:

Maintain detailed service records, inspection checklists, maintenance logs, and compliance reports for all AMC

1. Spare Parts & Inventory Management:

Coordinate with the procurement/logistics team to ensure availability of spare parts and consumables needed for

1. Service Quality Assurance:

Monitor work quality, ensure adherence to technical standards and contractual obligations, and conduct periodic

1. Compliance & Safety Monitoring:

1. Reporting & Analytics:

Prepare monthly and quarterly reports for AMC performance, breakdown history, cost analysis, and improvement

1. Renewal & Upselling Support:

Track AMC contract expiry dates and support the commercial team in renewal discussions or proposing additional

1. Cross-functional Collaboration:

Work closely with operations, engineering, and finance teams to ensure smooth AMC execution and client

1. Rfq, PO and follow-ups, material arrangement prior to site work
2. Budget related approvals
3. Submittal of customer quotes