Senior Account Executive

Job Description

Job Description

Role Overview

The Senior Account Executive will interface with all levels of staff and may have contact with staff members of the client's organization regarding project issues.

• Prepares customized credential packages for prospective clients, highlighting APCO capabilities, relevant case studies, and high-level industry notes and observations (which requires a minimal review by project managers)
• Drafts complete initial proposals for client work
• Participates actively in internal and client meetings, offering knowledgeable observations and suggestions
• Maintain email/telephone contacts with clients as needed, without requiring a supervisor to intervene on routine matters
• Contributes to and prepares the public affairs or communications related material with minimal guidance and review by managers
• Proactively identifies external meetings and trainings to attend to build sector knowledge and contacts
• Demonstrates awareness of utilization and expectations, coordinating with project leaders to manage them
• Develops understanding of client issues through research and monitoring of relevant issues
• Demonstrates a strong client service ethic
• Effectively contributes to client account
• Responds to requests from team in timely manner
• Communicates proactively with project manager and team on status of deliverables/assignments
• Consistently behaves in a professional manner when dealing with people in all capacities
• Demonstrates commitment to their own professional growth and development
• Actively acquires knowledge about industry and practices
• Open to learning new things, responds positively to feedback from others
• Identifies and follows industry or sector of interest
• Seeks feedback on performance; identifies internal or external mentor
• Takes initiative to participate in training when available
• Readily adapts and shows enthusiasm for learning new systems
• Attends external events and network

• Excellent communication skills written and verbally
• Excellent writing skills
• Analytical skills
• Presentation skills
• Research skills
• Ability to multitask and work under pressure in a fast-paced environment
• Excellent organization and time management skills, strong attention to detail
• Initiative skills
• Teamwork skills
• Ability to be flexible, resilient, solution oriented and creative
• Service-orientated attitude, proactive thinker, information seeker
• Bachelor's degree in mass communication, International Relations, Public Relations or Equivalent
• 2-3 years of relevant experience

Careers at APCO

We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.