Sales Representative
Job Description
This role is for fluent English and Arabic speakers.
Apply only through LinkedIn. Do not call us, do not fill in the contact-us form, do not send CVs through any other channel. Any application submitted outside LinkedIn will not be considered. This rule is part of how we evaluate attention to instructions, which matters in this role.
About ISA
ISA Bullion (UAE) and ISA Gold (South Africa) are two precious-metals businesses operated from our Dubai office. ISA Bullion serves UAE, GCC and international clients; ISA Gold serves the South African market. Across both, we serve customers who buy precious metals as a store of wealth, but not only as a buy-and-hold — many also want to trade, from first-time investors taking their first position to serious clients moving size.We are a tight, founder-led team, building a high-trust, high-relationship sales function to serve them.
Role Overview
This role is for a commercially driven sales professional who can close confidently, explain investment products clearly, and retain clients well beyond the first transaction. You will own the relationship end-to-end, acting as the trusted point of contact.You will handle inbound leads generated by marketing, repeat-client business, and proactive outreach that turns one-time buyers into long-term clients.
Most of our clients are sophisticated. Some are first-time investors who need patient education. All of them are entrusting us with significant capital. Your job is to make every interaction feel calm, knowledgeable, and unhurried — and to close, every time you can.
This is not a cold-calling role. Every conversation starts with a warm, high-intent enquiry. The work is advisory, high-quality, and trust-based.
What Makes This Role Different- Inbound, high-intent leads, no cold outreach
- You own the client after the close, not just the first transaction
- Consultative sales, not scripted selling
- A tangible, globally recognised investment product
- Measured on conversion quality AND client lifetime value, not just call volume
- Handle inbound investor enquiries via phone, WhatsApp, and email
- Qualify prospects and confidently close clients
- Clearly explain ISA's gold trading model, pricing and storage
- Onboard clients and manage the relationship post-conversion
- Act as the primary point of contact for ongoing support
- Maintain accurate CRM records and follow-up strategies
- Collaborate with trading, operations, and marketing teams
- Contribute commercially valuable input to messaging, funnels, and sales processes
- A strong inbound sales professional who enjoys closing
- Someone comfortable discussing investments at a sophisticated level
- A communicator who can simplify complex concepts without overselling
- Someone who takes initiative and improves how things are done
- Fluent in both English and Arabic (spoken and written), used daily with clients
- English at a near-native, professionally-neutral standard — clients should hear clear, polished, business-grade English regardless of their own background
- Bachelor's degree (required)
- 3+ years experience in sales, relationship management, or financial services
- Proven ability to close and manage high-value client relationships
- Strong phone presence and persuasive communication style
- High level of organisation and commercial awareness
- Based in Dubai and available for a full-time, on-site role
- CRM systems and client pipelines
- WhatsApp Business and professional client communication
- Canva (basic sales/marketing visuals)
- SEO fundamentals and content optimisation
- Familiarity with WordPress or CMS platforms is a plus
- Monthly salary: AED 6,500 – 7,500 (dependent on experience)
- UAE employment visa provided
- Medical insurance
- Annual leave as per UAE law
- Return air ticket every two years